Privacy Policy
At Mart Blissful (accessible from martblissful.com), your privacy is of paramount importance to us. This Privacy Policy document outlines the types of information that is collected and recorded by Mart Blissful and how we use and protect it.
1. Information We Collect
When you visit or make a purchase from our store, we collect certain information to fulfill your order and provide you with the best possible service:
- Personal Details: Name, shipping address, billing address, phone number, and email address.
- Order Information: Details regarding products purchased, order history, and courier tracking details.
- Technical Information: IP address, browser type, device information, and site interaction data through cookies.
2. How We Use Your Information
We use your personal data strictly for legitimate business purposes:
- To process, ship, and deliver your orders of handcrafted blades and knives.
- To communicate tracking updates, order confirmations, and customer support inquiries.
- To screen orders for fraud and prevent unauthorized transactions.
- To improve our website functionality, inventory, and customer experience.
3. Payment & Financial Security
All online transactions are securely encrypted via SSL protocols. We do not store or process sensitive credit/debit card numbers directly on our servers. Payment processing is handled by certified, PCI-compliant payment gateways.
4. Sharing Your Information
We never sell, rent, or trade your personal information to third parties. We share data only with trusted service providers essential for delivering our service (such as courier partners including DHL, FedEx, TCS, and Leopards Courier) solely for delivery purposes.
5. Your Rights & Inquiries
You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information. For any questions or data requests, please contact our support team:
- Email: sales@martblissful.com
- Phone / WhatsApp: +92-3245932916
- Workshop Address: Nizamabad, Wazirabad, Punjab 52000, Pakistan